{"id":377,"date":"2018-09-08T13:54:54","date_gmt":"2018-09-08T13:54:54","guid":{"rendered":"http:\/\/veda.polac.cz\/?page_id=377"},"modified":"2018-11-03T00:05:39","modified_gmt":"2018-11-03T00:05:39","slug":"3-2","status":"publish","type":"page","link":"https:\/\/veda.polac.cz\/?page_id=377","title":{"rendered":""},"content":{"rendered":"

Resum\u00e9 \u010dl\u00e1nku<\/p>\n

Syndrom vyho\u0159en\u00ed u oper\u00e1tor\u016f Telefonn\u00edho centra t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed 112 (TCTV)\u00a0<\/strong>
\nPhDr. Jitka Vesel\u00e1, Ph.D., Mgr. Helena Buchtov\u00e1 Li\u0161kov\u00e1, Fakulta bezpe\u010dnostn\u00edho managementu PA \u010cR v Praze, Katedra spole\u010densk\u00fdch v\u011bd<\/em><\/p>\n

P\u0159\u00edsp\u011bvek se zab\u00fdv\u00e1 obecn\u00fdm popisem problematiky syndromu vyho\u0159en\u00ed. P\u0159ibli\u017euje pracovn\u00ed prost\u0159ed\u00ed Telefonn\u00edho centra t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed (TCTV 112), mezi jeho\u017e pracovn\u00edky bylo provedeno v\u00fdzkumn\u00e9 \u0161et\u0159en\u00ed. Uv\u00e1d\u00ed p\u0159ehled v\u00fdsledk\u016f a n\u00e1vrhy na zlep\u0161en\u00ed.
\nT\u00e9ma lze pova\u017eovat za aktu\u00e1ln\u00ed a p\u0159\u00ednosn\u00e9 zejm\u00e9na pro v\u00fd\u0161e zm\u00edn\u011bn\u00fd okruh p\u0159\u00edslu\u0161n\u00edk\u016f HZS a jejich nad\u0159\u00edzen\u00fdch, p\u0159\u00edpadn\u011b jako podn\u011bt k zamy\u0161len\u00ed pro p\u0159\u00edpadn\u00e9 zm\u011bny v p\u0159\u00edstupu ke koncepci a rozsahu vzd\u011bl\u00e1v\u00e1n\u00ed a p\u0159\u00edprav\u011b pro pr\u00e1ci na TCTV 112.
\nKl\u00ed\u010dov\u00e1 slova:<\/strong>\u00a0syndrom vyho\u0159en\u00ed, oper\u00e1to\u0159i t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed, komunika\u010dn\u011b n\u00e1ro\u010dn\u00e9 situace.<\/p>\n

Pdf form\u00e1t<\/a><\/p>\n

01\/2017<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

Resum\u00e9 \u010dl\u00e1nku Syndrom vyho\u0159en\u00ed u oper\u00e1tor\u016f Telefonn\u00edho centra t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed 112 (TCTV)\u00a0 PhDr. Jitka Vesel\u00e1, Ph.D., Mgr. Helena Buchtov\u00e1 Li\u0161kov\u00e1, Fakulta bezpe\u010dnostn\u00edho managementu PA \u010cR v Praze, Katedra spole\u010densk\u00fdch v\u011bd P\u0159\u00edsp\u011bvek se zab\u00fdv\u00e1 obecn\u00fdm popisem problematiky syndromu vyho\u0159en\u00ed. P\u0159ibli\u017euje pracovn\u00ed prost\u0159ed\u00ed Telefonn\u00edho centra t\u00eds\u0148ov\u00e9ho vol\u00e1n\u00ed (TCTV 112), mezi jeho\u017e pracovn\u00edky bylo provedeno v\u00fdzkumn\u00e9 \u0161et\u0159en\u00ed. Uv\u00e1d\u00ed […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":120,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-377","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/veda.polac.cz\/index.php?rest_route=\/wp\/v2\/pages\/377","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/veda.polac.cz\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/veda.polac.cz\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/veda.polac.cz\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/veda.polac.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=377"}],"version-history":[{"count":4,"href":"https:\/\/veda.polac.cz\/index.php?rest_route=\/wp\/v2\/pages\/377\/revisions"}],"predecessor-version":[{"id":2209,"href":"https:\/\/veda.polac.cz\/index.php?rest_route=\/wp\/v2\/pages\/377\/revisions\/2209"}],"up":[{"embeddable":true,"href":"https:\/\/veda.polac.cz\/index.php?rest_route=\/wp\/v2\/pages\/120"}],"wp:attachment":[{"href":"https:\/\/veda.polac.cz\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=377"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}